TERMS AND CONDITIONS

Welcome to SPANKSHIRT The following terms and conditions guide the use of and commerce in our online shop. These terms and conditions may be adjusted from time to time. Please read before making an online purchase at SPANKSHIRT.

 

1 – General

You can shop our product through our online shop. If you have any questions please contact our customer service for help at contact@spankshirt.com. All merchandise remains our property until payment is fulfilled. SPANKSHIRT reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected. No other payment options in addition to those displayed at checkout is accepted. SPANKSHIRT holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our online shop. This also includes type faults, price and stock changes.

 

2 – Shipping & Delivery

All shipments are sent by DHL eCommerce Asia depending on the country you reside in. You will recieve a tracking link along with your Shipping Confirmation. The order will be sent to the address you enter at the checkout. SPANKSHIRT will dispatch the approved orders within 2 business days and in the order that they have been received.

a. Shipping destinations and shipping fees

Transit Time (business days):

Asia Pacific: 5-7

Oceania & Western Europe: 9-12

USA & North America: 12-14

Rest of the World: 14-21

The transit times given are average transit times, based on the transport to delivery to the recipient on experience.

Under the current terms of the DHL eCommerce Asia this is not a contractually guaranteed delivery period.

The transit times are always business days, beginning from Monday to Friday excluding customs clearance.

b. Customs and import fees

Custom duties and taxes on shipments are not included. We don t provide this service has it s different depending on the country.

 

3 – Payment

You have the following option:

– Paypal

 

4 – Returns

If you are not satisfied or would like to exchange with any of the items you ordered, we provide a 14 days return policy. Item should be in new, unused condition. Buyer is responsible for all shipping charges related to return and exchange

If you have any questions or concerns please contact us at:

contact@spankshirt.com

Refunds

You will recieve your refund via the same payment method as when you placed your order. It may take up to 7 days before the money reaches your account.

Our returns policy

You have the right to cancel your purchases without giving any reason within a period of 14 calendar days after the day of delivery of the goods. The goods have to be undamaged and unused, with any labels or tags intact. Returns that are damaged or soiled, washed, altered or worn (other than to try the item on) may not be accepted and may be sent back to the customer and/or a refund refused. All items returned should include the completed returns note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund.

a. Faulty goods

Goods are faulty if they are received damaged or where a manufacturing fault occurs within six months of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty. For faulty items SPANKSHIRT will make a full refund to you, including for return shipping, as soon as possible. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund including for shipping and return. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.

b. Claims

If the product is defect, damaged or if the return is due to a mistake made by us, we will in this case bear or reimburse the delivery cost. Please report the reclamation to our customer service before returning the product, then return the product together with your receipt.

 

5 – Security

Most web browsers use symbols or the guide https:// to show that the page you are visiting is secured.

 

6 – Applicable law

These Terms and Conditions and all disputes arising in connection with these Terms and Conditions or with the use of the website or with any purchase on the website shall be governed by the law. SPANKSHIRT may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.

 

7 – Ownership of right

All rights, including copyrights at spankshirt.com remain with SPANKSHIRT and its subsidiaries. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

 

8 – Force majeure

in case of war, civil war, revolution, riot, strike, lockout, blockade, natural disaster, measures by public authority or similar circumstances DEDICATED will apply to force majeure. This means that these terms & conditions can not or only partly be performed. If this occurs DEDICATED will try to inform you about this.

 

9 – Integrity Policy

We at SPANKSHIRT have the ambition to always be completely transparent with what information we collect and how we use it, as well as to do this in accordance with current legislation. Here is a summary of what data is collected and why, and how to contact us if you want to know more.

Cookies

What is a cookie?

When using spankshirt.com, we collect data relating to your visit in the form of cookies. A cookie is a text file that is stored in your browser, giving us information about what parts of our page you visited, and if you added something to your shopping cart. Cookies are anonymous in the way that no personal information is associated with them.

How do I get rid of cookies?

You can block cookies in your browser, and you can also see a list of which cookies are saved and delete them.

Cookies from third parties

We use third-party cookies to analyze who visits our site and how they behave. We use cookies from Facebook to promote us to relevant audiences on Facebook as well as cookies from Google in order to analyze the traffic on the site through Google Analytics.

 

Personal Data

Collection of Personal Data When Buying

We save personal information in the form of name, contact details and address in order to fulfill our commitment to you as a customer when ordering. The legal basis for this collection is the terms and conditions of the purchase. These data are shared with our warehouse and logistics partners in order to fulfill the order. We also save your order history to handle returns and complaints.

Collection of Personal Data for Email Marketing

If you have agreed on receiving news and offers by e-mail when making a purchase, or filled in the form to receive newsletters, we will save your e-mail in our newsletter register. The legal basis for this collection is consent. We use this registry to send out relevant information about news and offers. You can at any time decline to receive more mailings and be removed from our email registry by unsubscribing via the link in the emails.

Personal Data Responsibility and Privacy

Responsible for the personal data is SPANKSHIRT. In cases where we share personal data with third parties in order to fulfill our commitments to you as a customer, we have personal data agreement with this party. We store your data confidentially in secure systems, but can never fully protect us from intrusion, which means that data shared with us is shared at your own risk.

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